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Wrong shade? We understand things happen, which is why Sooo Lilly is dedicated to making the return process beautifully simple for you. We're all about bringing you a top shopping experience from start to finish. If you're not completely satisfied with a product for any reason, just return the product to us for a full refund or exchange.


SoooLilly ships to Continental U.S., Alaska, Hawaii, U.S. Territories, PO Boxes and APO/FPO addresses. Please be aware that orders must be placed through phone calls and could arrive in multiple packages. Click here for more details.

FREE Shipping Promotions
  • Orders qualifying for FREE shipping promotions are shipped via our Standard service only.

  • FREE or discounted shipping is available in the Continental U.S. only, and excludes Alaska, Hawaii, U.S. Territories, PO Boxes, APO/FPO addresses and oversized packages.


In today’s shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. 

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